U

Wednesday, June 26th, 2024 10:38 PM

Closed

Xfinity Van

Xfinity employee always  parks her van in front of my house and not hers. It is against city ordinance and code. Plus she flipped me off when I told her it was an eyesore. 

Official Employee

 • 

1.6K Messages

10 months ago

Thank you for reaching out to us here @user_vj18r8. That is definitely an issue we can look into further from here for you. Could you send us a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

2 Messages

I sent a direct message

1 Message

8 months ago

There is an Xfinity van parking in the ROW, where parking is not allowed per Pierce County Municipal code and I'm requesting Xfinity have their employee no longer park the company vehicle in the street. This van is parked along 108th Ave. Ct. E, in front of a private residence with a site address listed as 18734 108th Ave Ct E, Puyallup, WA.

Official Employee

 • 

2.7K Messages

Greetings, user_xdbaj7! You are at the right place for assistance with the parking concern. We are happy to look into this further. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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