Visitor

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1 Message

11/11/2026 3:00 AM

Xfinity upgrade

My Xfinity app on my tv was recently upgraded.  In my opinion, the upgrade is a BIG step backwards due to loss of frequently used features- can no longer mark favorite channels,  fast forwarding thru recorded shows no longer has smart view,  after pausing or stopping a recorded show no ability to continue at stopping point (goes back to the start), & I haven't checked to see if the issue with fast forward while a show is recording has been resolved.  Will Xfinity be adding these features back?  

Unhappy customer 

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Official Employee

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2.8K Messages

6 hours ago

 

user_6kgn39 We do appreciate your feedback, but we wouldn't know what changes will be made in the future. Our team is also not able to revert any changes that were made from the engineers, but your concern has been noted. 

 

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