Visitor
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2 Messages
Xfinity Truck Damaged My Property
An Xfinity truck backed into my driveway and did some damage to my property. How do I report this online?
Visitor
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2 Messages
An Xfinity truck backed into my driveway and did some damage to my property. How do I report this online?
EG
Expert
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119.1K Messages
8 hours ago
The concern is not "On Demand" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJustinC
Official Employee
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2.5K Messages
8 hours ago
Hello, @AlyssaO93 thank you for reaching out over Xfinity Forums. You've contacted the right place for support regarding the property damage, and glad our wonderful Forum expert @EG was able to get this moved, so I can assist. Xfinity customer can report issues here, by logging in to their account and then selecting the reporting option needed. I found a helpful document that has the report link: https://www.xfinity.com/support/articles/report-an-issue
Our team can also open a damage claim ticket for your if that options works better for you. Please follow up at your convenience I look forward to hearing back from you.
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