Visitor

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2 Messages

10/09/2026 9:32 PM

Xfinity totaled the stucco on my brand new home while installing fiber.

Guy shows up asking me "Where do you want me to put the fiber?"
I told him upstairs on the second floor. I assumed he knew what he was doing. So I let him work while I was moving boxes and unpacking. After like an hour or two of him working the internet is tested and running. I go back home for a few days to finish packing.
When I come back and check to see where he ran the cable, this is what I found... he didn't even bother to put the insulation back or get rid of it. Left the place a complete mess and the home exposed to water and pest damage. Nothing from Xfinity despite multiple calls.

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Official Employee

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2.5K Messages

15 hours ago

 

user_iaux9w Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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