Visitor
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1 Message
Xfinity Technician Issue
I switched to Astound last week to take advantage of their new promotion. Twice in a week and Xfinity tech has disconnected my outside box connection and switched it back to Xfinity. So I have no Internet. Do I call the police? Local news? Why is this happening? Can someone please contact me?
EG
Expert
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115.6K Messages
9 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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2.5K Messages
9 hours ago
@MDFinny Thank you for making us aware your internet service continues to get interrupted via Forums. I would be more than happy to look into this for you. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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