Visitor

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2 Messages

Wednesday, May 27th, 2026 1:09 AM

Xfinity technical support

I am trying to resolve an issue with my parents tv not tied to my

xfinity app account. Tv won’t advance past welcome screen

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Official Employee

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1.3K Messages

2 hours ago

Good evening @user_euihyh. Have you done any manual resets on the box? 

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