Visitor
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1 Message
Xfinity Support
Can you please let me know what internet speed is available for the address below? Can we get a Xfinity Advanced Gateway (XB10) for this residence?
[Edited: "Personal Information"]
Visitor
•
1 Message
Can you please let me know what internet speed is available for the address below? Can we get a Xfinity Advanced Gateway (XB10) for this residence?
[Edited: "Personal Information"]
EG
Expert
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122.8K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAsia
Official Employee
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1.6K Messages
2 hours ago
Hello @user_Chara. Thanks for reaching out on the Xfinity Forum with your question about internet speed availability, and thank you, @EG, for moving the post to the Customer Service board.
A great way to check the internet speeds that are available at your address is by visiting xfinity.com/broadband-labels. I’d also be happy to check on XB10 availability for you. Please send us Direct Message with your full name and complete service address, so we can get started.
To send a Direct Message:
• Click "Sign In" if necessary
• Click the "Direct Messaging” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
How To: Direct messaging within the forum
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