Visitor
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1 Message
Xfinity support.
I’m an existing Xfinity customer moving to a newly constructed home in Resaca, GA. Xfinity service is available to neighboring homes, and the underground main line has been run down our road, but my new address is showing as not serviceable.
There is not currently a service drop from the road to the new house. I need help requesting a serviceability review/site survey to determine whether service can be extended to the new construction address.
EG
Expert
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121.9K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlfonso
Official Employee
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2.9K Messages
2 hours ago
Hello user_sgkxee thanks so much for reaching out here on our Xfinity Forums with these serviceability questions! We'd love to help follow up on any existing requests or submit a new one as needed.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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