Visitor
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1 Message
Xfinity Support
I am trying to setup peacock premium which is bundled with my xfinity internet account. When i try to redeem with the peacock user email that used to work (I moved addresses) I get the following message:
Your Xfinity account is already linked to another Peacock account. Here’s How to Find It
PPG_0017_335ee58
My xfinity account SHOULD NOT BE AND IS NOT (unless something is messed up on your end) LINKED TO ANOTHER PEACOCK ACCOUNT.
Please try to resolve. Thank you
XfinitySeth
Official Employee
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1.5K Messages
3 hours ago
Hello user_2xl86g! I appreciate you connecting with us on the issue you're running into using your Peacock benefit, and we're here to help! At any point have you had Peacock active at a separate Xfinity address?
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