Visitor
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1 Message
Xfinity Support
I purchased an Xfinity internet package for my new apartment with same-day delivery, but I don't move in until August 23rd, 2026. I would like service to start service on that date and for billing to start on the same date. Is there any way to change my activation date to August 23rd and delay the delivery until then?
XfinityMelinda
Official Employee
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297 Messages
9 hours ago
Greetings @user_zqszbm! Thanks for reaching out on our Xfinity Community Forum and choosing us for your new home! You posed a great question! Customers who select Same-Day WiFi may be able to change their delivery date after placing the order. Delivery can be rescheduled to a later date within 15 minutes of placing an order with priority shipping and within 30 minutes for standard shipping. Please keep in mind that deliveries are not made on Sundays or holidays, and orders placed around national holidays may experience delays.
You can learn more here: https://www.xfinity.com/learn/internet-service/same-day-wifi
Regarding your billing and service start date, service typically begins once the equipment is activated.
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