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user_8rzhni
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Tuesday, August 11th, 2026 5:22 PM

Xfinity support

I have an account associated with telephone number [Edited: "Personal Information"].  Service has been down for 2 days.  Can I get an actual estimate for restoration of power?

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5 hours ago

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XfinityThomasD

Official Employee

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1.9K Messages

5 hours ago

 

user_8rzhni I'm sorry to hear that services have been down for so long. The best option to see updated information for estimated restoration timeframes is to check the Xfinity app or website. The local field technicians will do their best to provide an estimate once power has been restored and they are able to safely work on restoring services as well.

 

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