I'm truly sorry to hear that your phones are unable to connect, @pm5313 . I can certainly understand how frustrating that can be, especially when you're trying to stay connected.
To better assist you, could you please provide a little more information about what's happening?
Are the devices that won't connect mobile phones? Are you trying to connect them to your Xfinity WiFi network or to the mobile network? Are you receiving any error messages? Is the issue affecting all phones or just one specific device?
The more details you can provide, the better I'll be able to help troubleshoot and get you pointed in the right direction. 😊💙
XfinityRichard
Official Employee
•
3.4K Messages
1 hour ago
I'm truly sorry to hear that your phones are unable to connect, @pm5313 . I can certainly understand how frustrating that can be, especially when you're trying to stay connected.
To better assist you, could you please provide a little more information about what's happening?
Are the devices that won't connect mobile phones?
Are you trying to connect them to your Xfinity WiFi network or to the mobile network?
Are you receiving any error messages?
Is the issue affecting all phones or just one specific device?
The more details you can provide, the better I'll be able to help troubleshoot and get you pointed in the right direction. 😊💙
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