Visitor

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1 Message

Monday, June 22nd, 2026 2:52 PM

Xfinity Support

Location:

1971 E Beltline Ave NE, Suite 116
Grand Rapids, MI 49525

Message:

Hello,

We would like to leave a review for Donte, one of your lead agents at this location.

He was extremely patient, professional, detail-oriented, and courteous throughout our visit. Rather than offering empty apologies without solutions, he spent a solid two hours with us and successfully resolved all of the questions and issues we had with both our mobile and internet accounts.

Donte went above and beyond, and his dedication to helping customers truly stood out. He deserves recognition—and perhaps even a raise!

Thank you for having such an outstanding employee.

Sincerely,
Garrett and Christy

Oldest First
Selected Oldest First

Official Employee

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3.1K Messages

3 days ago

 

user_9wpn6v Wow! That is amazing feedback, and we are glad to hear that Donte took such excellent care of you during the visit. We'll be sure to forward this feedback to our team so Donte is properly recognized. Thank you again! 

 

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