Xfinity support

user_9zwihn Thank you for reaching out to my team so we can make sure the cancellation order was processed successfully. You can view Frequently Asked Questions about what to expect when cancelling service here: https://www.xfinity.com/support/articles/important-information-when-canceling-services.

Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can find your account and help.