Visitor
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1 Message
Xfinity support
My name is [Edited: "Personal Information"] I would like to cancel my services I no longer need it
Visitor
•
1 Message
My name is [Edited: "Personal Information"] I would like to cancel my services I no longer need it
XfinityJustinC
Official Employee
•
2.3K Messages
2 hours ago
Hello, @user_4ssl0z thank you for reaching out over Xfinity Forums. I completely understand looking to get service disconnected if you're no longer going to need that, and you've contacted the right place for support and can help with request. I'll need to gather some information we don't want here in our public conversation. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it
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