Visitor
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1 Message
Xfinity support
I am trying to cancel a subscription to the Starz App that was accidentally purchased. I have tried through the television, noting. I have tried through the Starz website and it says it has to be cancelled through Xfinity. Why is this so difficult?
EG
Expert
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116.5K Messages
9 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJeffB
Official Employee
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92 Messages
9 hours ago
Hello user_ddjc1y, thank you for reaching out in our Xfinity Community forums. Trying to cancel something and having to jump through a lot of hoops can be frustrating; but we are here to help. You are talking about the Starz app, not the network, or both?
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