Xfinity Support

user_61b0be Thank you for posting on our community forum so we can take a closer look at your connection reliability. We'd be heart-broken to see you go, so I'd like the opportunity to make things right. 

Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can find your account and get started on a resolution.