Visitor
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2 Messages
xfinity support
I want to cancel my service for a week out. I don't want to have to go to the store or talk to anyone on the phone as I have no equipment to return.
Thank you,
Visitor
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2 Messages
I want to cancel my service for a week out. I don't want to have to go to the store or talk to anyone on the phone as I have no equipment to return.
Thank you,
EG
Expert
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115.4K Messages
3 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasB
Official Employee
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2.5K Messages
3 days ago
user_ydf2u8
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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user_9tza1c
Visitor
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1 Message
3 days ago
Hi, I have been having the same issue starting today, can someone please help?
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XfinityShawn
Official Employee
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2.1K Messages
7 hours ago
@user_ydf2u8 My team is happy to have helped you with your account concerns, and we are always here for you. Take care, and have a good night.
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