Visitor

 • 

2 Messages

Sunday, January 11th, 2026 12:52 AM

Closed

xfinity support

I want to cancel my service for a week out. I don't want to have to go to the store or talk to anyone on the phone as I have no equipment to return. 

Thank you,

Oldest First
Selected Oldest First

Expert

 • 

115.4K Messages

3 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2.5K Messages

3 days ago

user_ydf2u8

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

Visitor

 • 

2 Messages

Ok sent a message to you guys. 

Visitor

 • 

1 Message

3 days ago

Hi, I have been having the same issue starting today, can someone please help?

Official Employee

 • 

2.1K Messages

7 hours ago

@user_ydf2u8 My team is happy to have helped you with your account concerns, and we are always here for you. Take care, and have a good night.

forum icon

New to the Community?

Start Here