Visitor
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2 Messages
Xfinity Support
Xfinity Support
I need to schedule a tech appt. The ai chat assistant won't do it - just goes through the useless troubleshooting steps repeatedly.
the modem lights for us/ds only blink - they never stay on.
Visitor
•
2 Messages
Xfinity Support
I need to schedule a tech appt. The ai chat assistant won't do it - just goes through the useless troubleshooting steps repeatedly.
the modem lights for us/ds only blink - they never stay on.
user_jekhoe
Visitor
•
2 Messages
2 hours ago
Calling the 1-800 numbers asks if I want to use the ai chat and if I say no they just hang up.
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XfinityShawn
Official Employee
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2.1K Messages
2 hours ago
@user_jekhoe Do you see any planned maintenance or service interruptions in the Xfinity app?
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