Visitor

 • 

1 Message

Tuesday, December 30th, 2025 2:31 PM

Xfinity Support

I need to cancel my internet service only.

Thank you,

Oldest First
Selected Oldest First

Official Employee

 • 

2.4K Messages

1 hour ago

user_eqpmag Good morning. We can help you with that, but I am sorry to hear we are losing a valued customer. I hope there is something we can do to help avoid that. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

forum icon

New to the Community?

Start Here