Visitor
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1 Message
Xfinity support
I need to speak with someone about damage done to my drain/sewer line when optic fiber was being layed... it's been impossible to get ahold of someone.
Visitor
•
1 Message
I need to speak with someone about damage done to my drain/sewer line when optic fiber was being layed... it's been impossible to get ahold of someone.
XfinityAbby
Official Employee
•
481 Messages
2 hours ago
Hello @user_j7l75a. Thank you for reacghing out on our Community Forum. I would love to assist you with getting this taken care of.
Please send us a direct message with your full name and address so that we can assist you further.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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