Hi @user_wzo10c! Thanks for taking the time to visit our Xfinity Forum. We appreciate you being a customer with us, and my team is here to help. We can further assist you with this purchase concern. I see you have already sent us a direct message. Please note that sending unsolicited direct messages is a violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast-verified employee responds and asks for a direct message to be sent, you can then proceed with doing so.
This is just a heads-up for future reference, but I look forward to further assisting you via that direct message.
XfinityAmira
Official Employee
•
4.6K Messages
15 hours ago
Hi @user_wzo10c! Thanks for taking the time to visit our Xfinity Forum. We appreciate you being a customer with us, and my team is here to help. We can further assist you with this purchase concern. I see you have already sent us a direct message. Please note that sending unsolicited direct messages is a violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast-verified employee responds and asks for a direct message to be sent, you can then proceed with doing so.
This is just a heads-up for future reference, but I look forward to further assisting you via that direct message.
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