xfinity support

I need to cancel my service and have no intention of transferring it as I will be bundling with another provider who I use for my phone. I don't need to hear about any deals or bundling packages as I am content with my current provider.

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XfinityKassie

Official Employee

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2.2K Messages

1 day ago

user_kkgoxh Hello there! We appreciate you taking the time to reach out to our Xfinity Forums Team for assistance with your account and services. I would be happy to help you with the transition, of the account. To begin, please send a Direct Message with your name, and service address.

Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it

0

EG

Expert

•

115K Messages

3 hours ago

The concern is not "E-mail" help related............ Topic moved here to the proper help section.

0

Customer Service

user_kkgoxh

xfinity support

XfinityKassie

EG

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