thanks for using the Community Forums page to reach out today. I understand that you would like to make changes to your current service account, and we can definitely assist you in doing so. Are you anticipating a move to a new location in the near future?
@user_96rjhx We can certainly assist you further with your request. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityMarcus
Official Employee
•
1.9K Messages
4 hours ago
thanks for using the Community Forums page to reach out today. I understand that you would like to make changes to your current service account, and we can definitely assist you in doing so. Are you anticipating a move to a new location in the near future?
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