Visitor

 • 

1 Message

Sunday, October 19th, 2025

Xfinity Support

The Xfiniy exterior cable interconnection enclosure at [Edited: "Personal Information"] condominium community has been run over by a vehicle. The enclosure is crushed, and the wires are exposed to the rain. This happened yesterday or earlier today (18 Oct 2025). This is a feeder box to 1/2 of the complex. 

Thx.  [Edited: "Personal Information"]

Oldest First
Selected Oldest First

Official Employee

 • 

2.6K Messages

6 hours ago

 

user_l1ggiv Thanks for reaching out about a damaged cover for your complex. I would be happy to put in a repair ticket for you to get it fixed. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" If necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person".

Instead, type "Xfinity Support" there

As you are typing a drop-down list appears. Select "Xfinity Support" from that list

An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

forum icon

New to the Community?

Start Here