Xfinity Support

user_z0wfwi Thank you so much for stopping in for help with removing TV services from your account. Most of the time, if you have more than one service, they are bundled together. We will need to look into a new promotion without the TV services included. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.