Visitor
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1 Message
Xfinity Support
My WiFi name doesn’t appear on any WiFi list in any of my devices. I have went back and forth with xfinity assistant trying to resolve my issue. I am very fed up with this and just want to cancel. I’ve tried unplugging it for a minute and plugging it back in. I just need help
XfinityAbby
Official Employee
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318 Messages
5 hours ago
Hello @user_rg2jch. I know how important it is to have a reliable Wi-Fi connection that you can find. I would love to assist you with this.
Please send us a direct message with your full name and address so that we can assist you further.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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