1 Message
Xfinity Support
I ordered a Xfi modem/router and had it delivered to the apartment I was moving into. It was delivered before I had moved in and was stolen. Can you please send me a new one?
1 Message
I ordered a Xfi modem/router and had it delivered to the apartment I was moving into. It was delivered before I had moved in and was stolen. Can you please send me a new one?
XfinityAlfonso
Official Employee
•
1.7K Messages
1 year ago
Hello @user_riutv8 thanks so much for letting us know what happened! So sorry that the package arrived ahead of you.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.
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