U

Visitor

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1 Message

Wednesday, March 15th, 2023 1:22 PM

Closed

Xfinity Support

​I have a downed cable line at [Edited: "Personal Information"]

Expert

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111.3K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Problem Solver

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672 Messages

2 years ago

@user_2cf2ac Thank you for reaching out to the Xfinity Forum team. I understand that you have a cable line down near you.

Could you please send our team a direct message with your full name and full address?

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

Let me know if you have any questions.

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