Visitor
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1 Message
Xfinity support. Xumo
I need a xumo replacement remote and tried the maple grove store but they don’t have any. Please advise.
Visitor
•
1 Message
I need a xumo replacement remote and tried the maple grove store but they don’t have any. Please advise.
XfinitySean
Official Employee
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253 Messages
8 hours ago
Thanks for reaching out through the community forums, user_i624l6! Sorry that you haven't been able to find a replacement remote. We can look into having a new remote shipped to you if you'd like. If so, please send us a direct message with your full name, name on the account (if different), and service address, and we'll get the ball rolling!
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
• Click "Sign In" if necessary
• Click the "direct messaging" icon or https://comca.st/3J0ir1l
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send
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