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Thursday, January 11th, 2024 12:10 PM

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Xfinity support, exp visa gift card w balance

Hello, I have a promotional gift card from signing up for your service and it has expired. There is still a balance but I'm unable to access the card. 

How can I get a replacement card so I can use the balance that's left?

Official Employee

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1.2K Messages

1 year ago

Hello @evabodyworx. Both Visa Prepaid cards and virtual prepaid cards expire six months from the issue date and unused funds will forfeit after the expiration date. The expiration date is printed or displayed on the front of the prepaid card.

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