U

Visitor

 • 

1 Message

Friday, May 16th, 2025 3:53 PM

Xfinity Support Downed Home Cable Line

[Edited: "Personal Information"]

Downed home cable line posing safety risk and home is without internet service. Please send assistance, home has been disconnected from service since Thursday May 14th.

Official Employee

 • 

1.2K Messages

2 days ago

 

user_1bpfxo Hey there. We can create a ticket to get this cable line taken care of. Will you please send our team a direct message with your full name and full address?
~~~~
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

forum icon

New to the Community?

Start Here