1 Message
Xfinity Streamsaver
I recently added Xfinity Streamsaver to my account. I was able to activate Apple TV, but Netflix and Peacock are not working. When I click on the links in the email it had me create accounts, but then tells me to pay for the service. I tried clicking the links again but it says my service is already active. I used the same email to create the accounts as the email I got the activation line at, so I’m not sure what’s going on. Any suggestions?
XfinityEva
Official Employee
•
1.6K Messages
8 months ago
Thank you so much for taking the time to contact us today. We are aware there is an issue with some accounts having trouble activating certain services. I've received your direct message and will be happy to get your account verified there and help with troubleshooting and/or submitting a ticket for you.
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