Xfinity Streaming App is so bad

Yes it has been failing consistently. I have tried troubleshooting by clearing cache and still no better result. 

We might need to focus on your internet connection, especially if the app is having trouble on all devices. In general, how has your internet service been working?

My internet works flawlessly for all other apps and all other devices. I would like a refund for this service otherwise I am going to be cancelling internet as well and going with a different provider. 

We'd be happy to look into the account further to see if there are any areas we can identify that need addressing 👍 Please send us a direct chat message with your full name, the name listed on the account (if different), and the full service address associated with your account to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.