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user_83nsxl
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Visitor

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3 Messages

Sunday, November 9th, 2025

Xfinity Streaming App is so bad

I have missed so many games and I am hoping to be refunded. I want to cancel it however I have had zero luck trying to connect to anyone helpful. Insanely frustrated.

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2 minutes ago

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XfinityJosephA

Official Employee

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2K Messages

4 hours ago

 

user_83nsxl we will do all we can to help with the app and your account. Have you had trouble with the Xfinity Stream app on all devices

 

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user_83nsxl

Visitor

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3 Messages

Yes it has been failing consistently. I have tried troubleshooting by clearing cache and still no better result. 

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3 hours ago

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XfinityJosephA

Official Employee

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2K Messages

We might need to focus on your internet connection, especially if the app is having trouble on all devices. In general, how has your internet service been working?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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3 hours ago

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user_83nsxl

Visitor

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3 Messages

My internet works flawlessly for all other apps and all other devices. I would like a refund for this service otherwise I am going to be cancelling internet as well and going with a different provider. 

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2 minutes ago

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