Visitor
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1 Message
Xfinity Stream Update (v9.0) Ruined the App – Ready to Cancel Service
The recent November 2026 redesign of the Xfinity Stream app across both Roku/TV and Android has completely ruined the viewing experience.
- No Favorite Channels Filter: Removing the ability to filter the TV guide by favorite channels forces endless scrolling through channels I never watch.
- Broken TV Guide: Removing the horizontal future schedule grid and replacing specific sports matchups with generic labels like "College Football" makes it impossible to see what is actually airing without clicking into every single channel.
- Broken Picture-in-Picture & Multitasking on Android: Version 9.0.18770 completely broke Picture-in-Picture on Google Pixel/Android devices and locks the bottom navigation bar, pausing the stream the moment I try to multitask.
I pay too much for Xfinity TV to deal with a downgrade that strips away basic features that worked fine days ago. Unless these core features are restored quickly, I will be canceling my Xfinity TV service and switching to another provider.
user_c6731c
Visitor
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5 Messages
1 hour ago
@user_s72nnu xfinity hasn’t changed critical functionality — you have REMOVED critical functionality!! Numeric channel entry and favorite channels are critical for your customers to easily access our streaming content. Why would you ever remove those functions? A cynical person would see this as yet another (not so hidden) attempt at profit-seeking by forcing customers to scroll through hundreds of channels in the hopes of baiting them into impulsively adding more channels/networks to their current plan. PLEASE prioritize the usability of the Stream app by restoring the Numeric Channel Entry and Favorite Channels functionality! Sincerely, another very loyal longtime (23+ years) customer.
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