Visitor
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1 Message
xfinity spam call? 800 266 2278
I just received a call from 800 266 2278 claiming to be xfinity internet services and that foreign users were accessing my internet. I said i wasnt near my modem and he said he would call back later. Assuming this is spam but wanted to check if there's anything I should do here.
posting here since the chat bot "assistant" won't connect me to a real human.
BruceW
Gold Problem Solver
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27.6K Messages
6 hours ago
The number is a legitimate customer service number (it's 1-800-Comcast), but the call was almost certainly a scammer. Remember that scammers can fake their caller IDs, so a call that displays a legitimate number could still be a scammer. Sadly, caller ID cannot be trusted.
Always be suspicious of any out-of-the-blue callers who want to "help" you. They may be trying to help themselves to whatever they can talk you into!
(edited)
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EG
Expert
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120K Messages
5 hours ago
Post moved here to the Customer Service help section.
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