Xfinity should be reported to the FCC and have to pay all of their customers

xfinity is a [Edited: "Inflammatory"]! I called to ask for an extension for my payment and let the agent know that the pricing of my package was too expensive. And Was there a promotion being that my package special ended in January. The agent said that they found another package and I would not lose any of my services. I asked over and over again, not to change the plan and the agent inform me there would be no change. While we were talking after I signed the package one of our cable boxes went out. I let the agent know they told me it would restore in two hours. I came back eight hours later and that box still did not restore called in come to find out the agent, misled me and cut off all of my boxes, except one and reduce my Internet speed. When I called Xfinity to let them know the agent and I had screenshots of our conversation they still would not honor and reinstate my policy. Instead, they made me sign up for another policy, claiming that that would reinstate my original package , but was five dollars more. Then I go to turn on the television and all of the premium channels that I had including Netflix were disabled and I was told I could not have them back because they are now à la cart and if I added them, my bill would go up to $450. That is fraud because  they know and I know that the original agent misled me and lied and I should not be punished, they should be punished for misleading a customer. Comcast is [Edited: "Inflammatory"]. I will be canceling it as soon as possible.