Visitor
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1 Message
Xfinity service
Xfinity service. I need to cancel my internet account because I moved somewhere without xfinity. Thank you
Visitor
•
1 Message
Xfinity service. I need to cancel my internet account because I moved somewhere without xfinity. Thank you
XfinityJon
Official Employee
•
225 Messages
2 days ago
Good evening user_abwjlt. We will certainly be sorry to see you go, but I am happy to assist you. I will need some additional information.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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