XFinity Service Outage Details

user_bfosindacloud, Hello, and thanks for reaching out to Xfinity Support. You can check your Xfinity App for any information concerning service outages. If you need more help, 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

user_bfosindacloud While we were able to confirm the details for the service appointment for you, we are unable to send you the information in an email. We do appreciate your time in reaching out to us here on our Xfinity forums and I hope you enjoy the rest of your weekend.