U

Monday, June 3rd, 2024 6:18 PM

Closed

Xfinity sales calls

How can I get on the 'do not call' list? I did not sign up for Xfinity awards to get repeated marketing calls. The upselling was so utterly apparent that I almost hung up on the lady. 

Retired Employee

 • 

1.4K Messages

11 months ago

Hello, @user_98a512! Thank you for your post. I am sorry to hear that you are getting marketing calls repeatedly. That is definitely not the experience we want you to have. You can opt out of sales calls through your account settings (https://pc2.mypreferences.com/Comcast/OptOut/Default.aspx) or by filling out this web form: https://pc2.mypreferences.com/Comcast/OptOut/Default.aspx. As a heads up, it can take up to 30 days for you to be removed from any active campaigns and for the calls to stop.

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