Visitor
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4 Messages
Xfinity ruined my driveway
Xfinity came to bury a new cable line under my driveway. 2 days ago, now my driveway is raised and cracked. I need someone to come out and fix it.
Visitor
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4 Messages
Xfinity came to bury a new cable line under my driveway. 2 days ago, now my driveway is raised and cracked. I need someone to come out and fix it.
XfinityJosephA
Official Employee
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1.4K Messages
1 year ago
Hello, @user_f854b3 we can take the right steps to review the situation. For this kind of support, we will need to work in a direct message, so we can access your account. When you have a chance use the Direct Message icon on the top right side of the page to send your name and service address to "Xfinity Support." Once we locate your account we can capture your best contact information and follow up on what happened after the cable line was buried. We look forward to your reply, so we can help!
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user_f854b3
Visitor
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4 Messages
1 year ago
I replied still no response
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user_d74c7c
Visitor
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2 Messages
1 year ago
Good luck! They'll never actually contact you. Then you'll get a message that they're not responsible for the damages.
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