Visitor
•
1 Message
Xfinity router never arrived
I got a notification that my router had arrived but it is nowhere to be seen at my apartment. I just need a replacement.
Visitor
•
1 Message
I got a notification that my router had arrived but it is nowhere to be seen at my apartment. I just need a replacement.
EG
Expert
•
117.5K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityDemetrise
Official Employee
•
125 Messages
2 hours ago
Hi there @user_o61b81 Thank you so much for reaching out on our Xfinity Community Forum about your missing router. I'll be happy to assist! Can you confirm if the delivery notification specify where the package was left at your home? Front door? Mailbox?
0
0