Visitor
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1 Message
xFinity Rewards
I've contacted a customer service representative over 5 times on this issue and no one seems to be able to get it resolved... I also keep getting different answers from everyone I talk to.
I should be eligible for Rewards, but I get this error message:
We can't offer you rewards right now
Your account isn't eligible to join this program.
I've had internet service for over 6 months at this point, how can I get this fixed? I'm not sure if an old address is tied to it still or what is going on.
XfinityThomasC
Official Employee
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2.6K Messages
2 days ago
Hello, @user_mwf9mk There are few reasons you may have received this message:
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