New Poster
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2 Messages
Xfinity rewards
I just signed up for the free rewards program. It defaulted at me at the basic silver level. I've had my account for 13+ years, and never canceled it once.
Not sure why it defaulted me at silver.
New Poster
•
2 Messages
I just signed up for the free rewards program. It defaulted at me at the basic silver level. I've had my account for 13+ years, and never canceled it once.
Not sure why it defaulted me at silver.
CCJodie
Problem Solver
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1.3K Messages
1 year ago
Here are the detailed steps to Direct Message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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