Hello, @user_a0502d. Thanks for posting on our Community Forums. I'm sorry to hear about this situation. Are you getting an error message when you try to log in? Or is it the reward options not appearing after you log in?
Thanks for your response, @user_a0502d. Have you tried using a different browser? Or devices to see if the issue persists?
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I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityDilary
Official Employee
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3.2K Messages
3 years ago
Hello, @user_a0502d. Thanks for posting on our Community Forums. I'm sorry to hear about this situation. Are you getting an error message when you try to log in? Or is it the reward options not appearing after you log in?
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user_a0502d
Visitor
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4 Messages
3 years ago
I just get a black screen with three moving dots and at the top it says Xfinity rewards
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user_a2f403
Visitor
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3 Messages
3 years ago
I too am having the same issue
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