DGM1948's profile

Contributor

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64 Messages

Tuesday, June 13th, 2023 8:49 PM

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xfinity rewards access

I cannot access my Xfinity Rewards.  I keep getting a message "Hmmm the page didn't load correctly". Does it on my desktop and phone so not a desktop computer issue. Is anyone else having the same issue and a solution??  It is important to be able to access the page since as of June 26th I can access Peacock for no extra charge as a Diamond Rewards customer.  Help!!

Expert

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106.3K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Contributor

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64 Messages

1 year ago

I have no idea why, but it just loaded with no issue.  I'm guessing they have been having an issue with the Rewards page because another forum answer mentioned others having a problem.  I'll just hope for the best and see what happens.  

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