Visitor

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2 Messages

10/20/2026 1:55 AM

Xfinity reward error message

I recieved this message, when I tried to redeem a reward:

Membership - Access Your Rewards or Sign Up Today.

A rendering error occurred: Cannot read properties of null (reading 'fields)..

This been going on for 5 days now. Please help.

Best,

Vivian

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Official Employee

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3.3K Messages

22 hours ago

Good morning user_3imozt. Thank you so much for the post! What reward are you looking to redeem? Excited that you are utilizing the membership program, it is such a great program for our valued customers. 

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