XFINITY RECOMMENDED SWITCH TO YAHOO EMAIL

croquet, Hi there! Thank you for reaching out. As a consumer myself, I can understand how frustrating this experience has been. Especially after the time you’ve already spent trying to get help. We definitely appreciate your many years with us. You've reached the right support team of experts to help over social media. I do want to provide some clarity on the email change. Once an account is upgraded to Yahoo Mail and their terms are accepted, the email platform is managed directly by Yahoo, and Xfinity no longer has the ability to revert it back or provide full support for that mailbox. This change is intended to be permanent. If you’d like to continue using your email, you can still access it through Yahoo or set it up in a third‑party email app (like Outlook or Apple Mail) using your Yahoo account settings. For further assistance with your Yahoo email account, you can visit this link here. You can also contact Yahoo Support directly at 1-866-764-7650 for more help with access or setup. I truly understand this isn’t the experience you were hoping for, and I appreciate your patience while navigating it. If there’s anything else on your Xfinity account we can help with, were absolutely here for you.