Xfinity pro data

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

@sliceoftoni

Thanks for reaching out to us the Xfinity pro plan https://www.xfinity.com/support/articles/storm-ready provides you with a storm ready device or a Wi-Fi extender. The unlimited data option comes on our new next generation plans where the modem and unlimited data are included for free. But if you only upgrade it to the Xfinity pro then that doesn't add unlimited data.

So let's take a deeper look at your account to see what transpired on and we can see about getting you unlimited data with our awesome new next generation plans.

 Go ahead and send me a direct message including your first and last name and complete address.

Here's the detailed steps to direct message us: 

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message