Visitor

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1 Message

Wednesday, March 4th, 2026 12:23 AM

Xfinity prepaid mastercard

I received a $200 prepaid mastercard in September. I was out of the country for two months and never had the chance to use it. I see now that it expired in December of 2025. Is there a way to receive a new card so that I may use my reward?

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Official Employee

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3.3K Messages

3 hours ago

 

Welcome home, user_29x4g5. There sure is. We'll ask a few questions and work together to see if we're able to get that card reissued. Please send us a message. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

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